At Euquista (“we,” “our,” or “us”), we care about your privacy and want to be transparent about how we handle your personal information. This Privacy Policy explains what data we collect, how we use it, and how we protect it when you visit our website, https://euquista.com/ (the “Website”) or use our services.

By using our Website, you agree to the collection and use of your personal data as described in this policy.

1. What information we collect

We collect personal information in a few different ways:

• Email Marketing: If you sign up for our email marketing, we collect your name, email address, and information about how you interact with our emails (like if you open or click on them). This is all based on your consent.

• Inquiries: If you contact us with a question or inquiry, we collect your name, email, address, and phone number. Again, this is based on your consent when you provide the info.

• Purchases: When you make a purchase, we collect your name, email, address, phone number, company details (if applicable), purchase history, and any extra info you decide to share with us. We collect this data as part of our agreement with you to process your order.

2. Why we collect your data

We collect and use your personal data for specific reasons:

• To send you marketing emails (if you’ve opted in).
• To respond to inquiries or customer service requests.
• To process orders and transactions.
• To improve our services and products based on your feedback.
• To keep records of purchases and communications for legal and business purposes.

3. Legal basis for processing

We handle your data based on these legal grounds:

• Consent: When you sign up for our email marketing or submit an inquiry, you’re giving us permission to use your data.
• Contract: When you make a purchase, we need your data to fulfill our agreement with you (like shipping your order or sending you an invoice).

4. Who we share your information with

We don’t sell your personal information. However, we might share it with:

• Service Providers: We use third-party companies to help us provide certain services, like processing payments or managing email marketing. These companies can only use your data to provide the service to us and are required to keep your information safe.

• Legal Requirements: If we’re legally required to, we may share your personal data with authorities.

5. Your rights

Depending on your location and applicable laws, you may have certain rights over your personal data:

• Access: You can ask us what personal data we have about you.
• Correction: If your information is incorrect, you can ask us to fix it.
• Deletion: You can request that we delete your personal data (though there may be some legal reasons we need to keep it).
• Data Portability: In some cases, you can ask us to provide your data in a commonly used format.
• Withdraw Consent: If we rely on your consent to process your data (like for email marketing), you can withdraw it at any time.

If you’d like to exercise any of these rights, just email us at [email protected].

6. How long we keep your data

We only keep your personal information as long as we need it:

• Email Marketing: We’ll keep your data until you unsubscribe or ask us to delete it.
• Inquiries: We’ll keep your data for 12 months after your request is handled.
• Purchases: We’ll keep your data for 12 months after our collaboration ends and possibly longer for any legal or accounting purposes.

7. How we protect your data

We take protecting your data seriously. We use reasonable security measures to safeguard your personal information from unauthorized access, disclosure, or loss. However, please understand that no method of transmitting data over the internet is completely secure.

8. Where we store your data

Our servers are located in the European Union, and we store your data in accordance with EU data protection laws. If you’re outside the EU, your data may be transferred to and processed in the EU, but we’ll make sure that it’s protected according to your rights and applicable laws.

9. Changes to this policy

We might update this policy from time to time to reflect changes in our practices or legal requirements. If we make any big changes, we’ll notify you on this page. Please check back occasionally to stay informed.

10. Contact us

If you have any questions about this Privacy Policy or how we handle your data, feel free to reach out to us:

• Email: [email protected]
• Address: Wupstraat 45, 2812 Mechelen, Belgium
• Phone: +32 498 12 10 20